Terms of Use

Effective date: 16 October 2025

Welcome to darbalsuraa.com (the “Site”), operated by DARB AL SURAA ORDER DELIVERY SERVICES ("we", "us" or "our"). By accessing or using the Site, you agree to these Terms of Use (the “Terms”). If you do not agree, do not use the Site.

1) Business‑only website

The Site is intended solely for B2B audiences such as retailers, wholesalers, and enterprise customers. We do not provide direct‑to‑consumer order delivery services.

2) About our content

Content on the Site is provided for general information and marketing purposes.
References to brands (e.g., Samsung, Vivo, OPPO) and product models are for identification; trademarks are the property of their respective owners.
Any statements about availability, logistics, or service levels are subject to separate written agreements and confirmed purchase orders.

3) Your responsibilities

Use the Site lawfully and only for legitimate business purposes.
Do not misuse the Site, interfere with its operation, or attempt to gain unauthorized access.
Information you submit (e.g., via the B2B Inquiry form) must be accurate and provided by an authorized representative of your organization.

4) Accounts & submissions

We may enable quotes, demos, or other interactions. We reserve the right to accept or decline inquiries at our discretion. By submitting information, you grant us a non‑exclusive right to use it for the purposes of responding to you and operating our business.

5) Intellectual property

The Site (including text, layout, design, and code) is owned by us or used under license and is protected by applicable laws.
You may not reproduce, distribute, modify, or create derivative works from Site content without our prior written consent.
Third‑party trademarks and images are referenced for descriptive purposes only; no endorsement or affiliation is implied unless expressly stated.

6) No warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

7) Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from or related to your use of (or inability to use) the Site. Our total liability for any claims relating to the Site shall not exceed AED 1,000.

8) Indemnity

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms or misuse of the Site.

9) Third‑party links & services

The Site may link to third‑party websites or incorporate third‑party services (e.g., analytics, reCAPTCHA). We are not responsible for such sites or services.

10) Changes to the Site or Terms

We may update the Site and these Terms at any time. Changes take effect when posted on this page, indicated by the Effective date above. Your continued use of the Site constitutes acceptance of the updated Terms.

11) Governing law & jurisdiction

These Terms are governed by the laws of the United Arab Emirates. To the extent permitted by law, the courts of the Emirate of Sharjah shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms or your use of the Site.

12) Contact

DARB AL SURAA ORDER DELIVERY SERVICES
Office 307-2, 3rd Floor, Malik Mohammed Abdullah Abdul Latif Al Mulla Bldg,
Al Rabeeh Business Center Al Ittihad St, Al Nahda,
P.O. Box Number: 28905, Sharjah, United Arab Emirates
Email: sales@darbalsuraa.com

Note: These Terms relate to use of the website only and do not govern product sales or service engagements, which will be subject to separate written agreements. This document is for general informational purposes and does not constitute legal advice.